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How spg66 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use the platform — and how we keep that information secure.

Account data protectionDANA, OVO, GoPay payment privacyCookie and device data explainedYour right to access or delete dataDirect contact path for privacy requests
spg66 How spg66 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply SSL encryption to data in transit between your device and our servers — this covers account login, deposit flows via DANA, OVO and GoPay, and any form submission. Access to your account data inside our systems is restricted to staff who need it to operate or support your account. We retain your data for as long as your account is active and for a period afterward as required by applicable rules in the regions where we operate. You can request deletion of your account and associated data at any time through our support channels, subject to any retention periods required by law.

SSL Encryption in Transit All data sent between your browser or mobile app and our servers is encrypted. This applies to every login, wallet top-up and account form you submit.
Payment Data Separation Your DANA, OVO and GoPay wallet credentials are processed by each respective payment processor. We only receive the transaction reference needed to credit your account.
Data Retention and Deletion We keep account data while your account is active. Once you request deletion, we remove personal records beyond what applicable regional rules require us to hold.
Cookie and Session Controls Cookies on this platform track your session state and preferences. You can adjust cookie settings in your browser at any time; some functions may behave differently if session cookies are disabled.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your account information, our support team is the right first stop. You can reach us through live chat inside your account, by email, or via the help form in the support section. We aim to respond to all privacy-related requests within a reasonable window — the same team that handles account and payment queries handles data requests too.

Team online

Live Chat

Open the chat icon inside your logged-in account. This is the quickest path for urgent privacy requests or account data questions.

Email Support

Send your privacy request by email with your registered account name and the specific data action you need. We match requests to accounts by email address.

Help Form

Use the help form in the support section of the platform. Select the privacy category so your request reaches the right queue without delay.

Common Questions About Your Privacy on spg66

These are the questions we get most often about how your data works on this platform. If your question isn't here, the support team can give you a direct answer through live chat or email.

We collect your name, email address, mobile number and the device details used during registration. Payment wallet references from DANA, OVO or GoPay are logged when you make a deposit.

We do not sell your data. We share only the minimum information needed with payment processors like DANA, OVO and GoPay to complete your transactions. No marketing third parties receive your details.

Contact our support team via live chat or the email address on file for your account. State that you're making a data access request and we'll process it through the correct queue.

Yes. Submit a deletion request through live chat or the help form. We remove personal records not subject to mandatory retention periods required under applicable local rules.

Cookies keep your session active and remember your account preferences. You can disable non-essential cookies in your browser settings, though some features may work differently as a result.

No. Your wallet PIN or password is never stored by us. We only receive a transaction reference from the payment processor confirming the deposit was completed successfully.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.