Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use your spg66 account — including how deposits via DANA, OVO, and GoPay are handled, what activity is permitted, and how we manage disputes.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region accessWallet verification requiredOne account per person
spg66 Terms That Cover How Your Account Works
HOW WE OPERATE

How spg66 Handles Your Account Under These Terms

These terms are built around four practical commitments: how we verify identity, how we protect account data, how we handle wallet transactions, and how you can request changes to your account record. Each point below reflects a real process, not a general statement.

Identity Verification

We verify account identity before processing first withdrawals. You may be asked to confirm the wallet name linked to your DANA or OVO account matches your registration details.

Account Data Retention

Account records — including transaction logs for GoPay and OVO deposits — are retained in line with applicable law. You can request a summary of your account data through our support channel.

Security Practices

Account access is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account pending a security review.

Requesting Changes

To update registered wallet details — such as switching from OVO to DANA as your primary withdrawal method — submit a request via live chat with your account ID and the new wallet number.

TERMS CONTACT

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about your account under this policy, our support team can walk you through the relevant section. Queries about wallet-linked transactions — such as a DANA deposit that did not credit or a GoPay withdrawal held for verification — are handled through the same channels below.

Team online

Live Chat

Reach our team directly through the live chat window in your account dashboard. Available for account, wallet, and terms-related questions.

Email Support

Send detailed terms or dispute queries to our support address. Include your account ID and the transaction reference for faster handling.

Help Centre

The help centre covers common terms questions — account eligibility, wallet rules, and what happens when a transaction is flagged for review.

Common Questions About These Terms

These are the questions we hear most often about account terms, wallet rules, and what happens in specific situations. If your question is not here, live chat is the fastest path to a direct answer.

Yes. All three wallet methods are covered by the same account terms. The payment rail does not create separate rules — your account obligations apply regardless of which wallet you use.

Multiple accounts are not permitted. If we detect duplicate registrations linked to the same identity or wallet, both accounts may be suspended and any pending withdrawals held for review.

We publish updates at this URL when terms change. Continued account use after a change is posted means you accept the revised version. Major changes are also flagged through your account notification area.

Contact support via live chat with your transaction reference and wallet details. Disputes involving DANA or GoPay transfers are reviewed against your account log, and we aim to respond with a resolution path promptly.

These terms apply to accounts created in eligible regions where local law permits. Access for players in Jakarta or elsewhere in Indonesia depends on applicable local regulations at the time of account use.

Submit a data request through our email support channel with your account ID. We process data access and deletion requests in line with applicable law and will confirm the outcome in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.